Refund policy

Quick Policy Overview

Policy Terms	Specification	Guidelines & Details
Return Window	30 Days	Eligible returns accepted within 30 days of package delivery
Restock Surcharge	20%	A 20% restock surcharge is deducted from the final refund amount
Return Shipping	Customers Provide Return Shipping	Customers pay for postage costs
Exchanges	No Exchanges	Exchanges are not offered
Eligibility	Original Condition	Product must be unused and accompanied by proof of purchase

Return Process & Address

By default, all returns are routed back to Printful's facility at the following address:

217 Wrangler Drive, Coppell, Texas, 75019

Email yingzheng@ellerea.com to start the process. Provide your reason for the return with 3 photos of the product. Note that customers provide return shipping expenses, and returns are subject to a 20% restock surcharge.